Last updated: May 10, 2026
FH Consultants ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy legislation.
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, and mailing address.
Business Information: Business name, industry, number of employees, and financial data necessary to provide our accounting services.
Website Usage Data: IP address, browser type, pages visited, and time spent on our website through cookies and similar technologies.
Communication Records: Emails, messages submitted through our contact form, and records of phone calls or meetings.
We collect personal information when you:
• Submit a form on our website (contact form, consultation request)
• Engage us for bookkeeping, accounting, or tax services
• Communicate with us via email, phone, or social media
• Visit our website (through cookies and analytics tools)
We use your personal information to:
• Provide bookkeeping, accounting, tax, and consulting services
• Respond to your inquiries and communicate about our services
• Process payments and manage client accounts
• Comply with legal and regulatory obligations, including CRA requirements
• Improve our website and services
• Send relevant updates or newsletters (only with your consent)
We do not sell, trade, or rent your personal information. We may disclose your information to:
• Government authorities (e.g., CRA) as required by law
• Third-party service providers who assist in delivering our services (e.g., cloud accounting software providers), subject to confidentiality agreements
• Professional advisors (e.g., legal counsel) when necessary
• Law enforcement when required by law or court order
We implement appropriate technical and organizational measures to protect your personal information, including encrypted communications, secure cloud-based systems, restricted access controls, and regular security reviews. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Financial records are retained in accordance with CRA requirements (generally a minimum of six years). Upon request, we will delete or anonymize your personal information, subject to legal retention obligations.
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect certain website functionality.
Under PIPEDA, you have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw consent for the collection or use of your information (subject to legal obligations)
• File a complaint with the Office of the Privacy Commissioner of Canada
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
FH Consultants
Chartered Professional Accountants
Canada, Ontario
Email: info@fhconsultants.ca
Phone: 289-242-3661